Software for plumbing companies, built for jobs that change once the plumber arrives

Drain calls turn into sewer jobs, and the office is the last to know

The workflows that matter most in plumbing start as one job and become another, and generic tools handle that change poorly.

A normal week mixes after-hours emergencies, drain cleaning that becomes a camera inspection, water heater swaps, slab leak hunts, repipes that run for days, and commercial work with its own approval rules.

Your flat-rate pricebook has to keep up with supply house prices, and your plumbers need to show options on a tablet without calling the office for a number.

Camera footage sits on a phone, the tenant's approval sits in an email, and the drywall patch after a slab leak sits in somebody's memory. The job is spread across too many places to see whole.

A single plumbing job file follows the work from the first call to the warranty

Everything about a job, including what changed on site, lives in one record that the office and the plumber both see.

Findings, camera video, photos, the options presented and the one the customer chose attach to the job as they happen. The office can watch a drain clearing turn into a line repair without a phone call.

Property managers and commercial accounts carry their own rules: spending limits, the contact who signs off, and how they want invoices delivered.

The pricebook lives in the same system, so a price change at the supply house can reach the plumber's tablet without someone retyping it. AI handles a large part of the coding, which is how a system this specific fits a plumbing shop's budget.

When a plumber finds more than the ticket said, the approval chases itself

The automations that pay off in plumbing shorten the wait between finding a problem and getting a yes.

When a plumber builds options on site, the customer gets them by text with photos and the camera clip, and can approve and sign from a phone even if they are across town.

When a job for a property manager goes over its spending limit, the request goes to the right contact with the findings attached, and the job waits in a visible queue instead of a voicemail box.

When a sewer repair closes, a follow-up camera check is scheduled, and restaurant accounts get grease line jetting booked on a recurring cycle.

When an after-hours call comes in, AI can transcribe the voicemail, separate true emergencies from morning work, and page the on-call plumber only for the ones that cannot wait.

Recorded findings make the next plumbing sale easier and the training shorter

A system that stores what your plumbers find, and what customers choose, becomes your best sales and training material.

You can see which options customers pick, which jobs stall at approval and which plumbers explain findings in a way customers act on. That tells you where to coach.

Water and sewer conditions differ from one town to the next. With findings tied to addresses, you can see where hard water, root intrusion or septic work cluster and aim your marketing there.

Ad reports get sharper too, because you can tell which campaigns bring in sewer replacements rather than a single clogged toilet.

New plumbers learn faster from a library of real camera clips and finished option sets than from a binder.

Plumbing shops doing simple residential service can buy instead of build

If your work is mostly residential service with straightforward pricing, a field service app and a good pricebook may be all you need.

Mainstream field service apps handle scheduling, dispatch, invoicing and card payments well for a residential plumbing shop. Many include pricebook features that fit a typical service menu.

Accounting, payroll, the phone system and fleet tracking are solved problems. Paying to rebuild them is wasted money for a plumbing company of any size.

Custom makes sense when you carry commercial accounts with their own approval rules, do heavy drain and sewer work, or have outgrown the pricebook your app allows.

Begin with the approval gap between the driveway and the office

The first project should be the step where jobs stall most often in your shop.

For many plumbing companies that step is approval: options presented, a customer or manager who has to say yes, and a job sitting in limbo. Fixing it touches the plumber, the office and the customer at once.

From there the system can grow toward the pricebook, the commercial accounts and the on-call rotation, one piece at a time.

Projects start at $10,000. Talk to us about where your jobs get stuck, and we will tell you honestly whether it calls for custom work or a better setup of the tools you have.