Terms of Service

1. Agreement to Terms

By accessing and using Morgul Marketing's services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing our services.

2. Services Description

Morgul Marketing provides digital marketing services including but not limited to:

• Search engine optimization (SEO)
• Paid advertising management
• Conversion rate optimization
• Website development and design
• Analytics and performance reporting

Specific deliverables, scope, and timelines are outlined in your individual engagement agreement or statement of work.

3. Engagement and Payment Terms

3.1 Fees and Billing

Fees, billing schedule, and payment terms are defined in your individual engagement agreement or statement of work.

3.2 Payment

Payment is due according to the schedule set out in your engagement agreement. Unless otherwise stated in writing, fees are non-refundable except as required by law.

3.3 Price Changes

We reserve the right to modify pricing for future engagements or renewals with reasonable advance written notice.

3.4 Ending an Engagement

Either party may end an engagement in accordance with the notice and termination terms set out in your engagement agreement.

4. Client Responsibilities

As a client, you agree to:

• Provide accurate and complete information necessary for service delivery
• Grant necessary access to platforms, accounts, and assets required for campaigns
• Respond to requests for feedback and approvals within agreed timeframes
• Maintain the confidentiality of your account credentials
• Use our services in compliance with all applicable laws and regulations
• Not engage in any activity that interferes with or disrupts our services

5. Intellectual Property Rights

5.1 Client-Owned Materials

You retain all ownership rights to materials, content, and assets you provide to us. You grant us a non-exclusive, worldwide license to use these materials solely for the purpose of delivering services to you.

5.2 Morgul Marketing Deliverables

Upon full payment, you receive a perpetual, non-exclusive license to use deliverables created specifically for you (e.g., custom content, graphics, campaign materials). You may not resell, redistribute, or claim authorship of these deliverables.

5.3 Proprietary Tools and Processes

Morgul Marketing retains all rights to our proprietary methodologies, workflows, templates, and tools used in service delivery.

6. Confidentiality

Both parties agree to maintain the confidentiality of any proprietary or sensitive information shared during the course of our relationship. This obligation survives termination of services.

7. Service Level Agreement (SLA)

Turnaround times for deliverables are defined in your engagement agreement and depend on the scope and complexity of the work.

Standard turnaround times apply to routine deliverables. Complex projects may require extended timelines as mutually agreed upon.

8. Limitation of Liability

To the maximum extent permitted by law, Morgul Marketing shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, revenue, data, or business opportunities.

Our total liability for any claims arising from our services shall not exceed the total amount paid by you for services in the three months preceding the claim.

We make no guarantees regarding specific business outcomes, traffic levels, conversion rates, or revenue generation. Marketing results depend on numerous factors beyond our control.

9. Warranties and Disclaimers

We warrant that our services will be performed in a professional and workmanlike manner consistent with industry standards.

EXCEPT AS EXPRESSLY PROVIDED, OUR SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

10. Third-Party Services

Our services may involve third-party platforms and tools (e.g., Google Ads, Meta Business Suite, email marketing platforms). You are responsible for compliance with those platforms' terms of service. We are not liable for changes, interruptions, or discontinuation of third-party services.

11. Indemnification

You agree to indemnify and hold harmless Morgul Marketing from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from: (a) your use of our services, (b) your violation of these terms, (c) your violation of any third-party rights, including intellectual property rights, or (d) any content or materials you provide to us.

12. Dispute Resolution

12.1 Informal Resolution

In the event of any dispute, both parties agree to first attempt to resolve the matter through good-faith negotiation.

12.2 Binding Arbitration

If informal resolution fails, disputes shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in the jurisdiction where Morgul Marketing's principal office is located.

12.3 Class Action Waiver

You agree that disputes will be resolved on an individual basis only, and you waive any right to bring or participate in any class action or representative proceeding.

13. Termination

We reserve the right to suspend or terminate your access to our services immediately, without prior notice, for any breach of these terms or for any other reason we deem appropriate, including non-payment, abusive behavior, or illegal activity.

Upon termination, you remain responsible for any outstanding payments, and provisions regarding intellectual property, confidentiality, limitation of liability, and dispute resolution shall survive.

14. Modifications to Terms

We reserve the right to modify these Terms of Service at any time. Material changes will be communicated via email at least 30 days before taking effect. Your continued use of our services after changes become effective constitutes acceptance of the modified terms.

15. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles.

16. Contact Information

For questions about these Terms of Service, please contact us: