The map pack draws a circle around your office, and DFW is not a circle
Local results follow the searcher, so a single address in Dallas County will not carry an owner searching from Frisco.
Google weights proximity heavily for local business results. Your profile will show up strongly in a ring around your office and fade fast outside it. In a metro that runs from Denton County down through Ellis County, that ring covers a small share of the doors you would happily manage.
Keep the profile clean anyway. Correct categories, real hours, a phone number that is answered, photos of the actual office, and reviews requested from owners rather than tenants. It is cheap work and it wins the searches nearest you.
Do not build strategy on it. Reach beyond the ring comes from organic pages: one per submarket you serve, each with property types, typical construction era, HOA norms and the drive time your maintenance staff actually accepts. A page that only swaps a city name into a template will sit on page four permanently.
If you open a second office, staff it. A mailbox address in Plano is a liability, not a ranking strategy, and the suspension risk is real.