- Our client owns the house but lives in another state and has never seen the yard. What do they want from us?
- Proof of progress and proof the site is under control. A weekly clip of the yard, the fencing, the machine and the state of the ground gives a remote owner something to look at instead of calling. Then give them the last day in detail, clean and photographed properly, because that is what goes into a listing and it is the only part of your work their guests will ever see.
- Can we film at a short-term rental between guests?
- Only with the manager in the loop, not just the owner. The booking calendar decides your window and a turnover day is not a film day, because the cleaning crew has a few hours and you would be standing in them. Ask which mornings are dark, shoot then, and keep the address, the keypad and any guest out of the footage entirely.
- Should we make content for property managers when they are not the ones paying?
- Yes, because in this market they are usually the ones asked. A manager running properties across Davidson County fields the who should I call question constantly, and the builder they name is the one whose equipment placement and cleanup made their job easier. Write for their work rather than for the owner's taste, and keep it short enough to forward.
- We hit rock and the finished pool is not what the drawing showed. Do we post it?
- Post both, side by side, with a sentence about what the ground did. A homeowner in Franklin or Mount Juliet has already heard a rock story from a neighbor and is watching for a builder who talks about it plainly. Describe what changed on that job and stop there, because the next lot has its own answer and nobody can give it from a photograph.
- The neighbors listened to us hammer for a week. Is there anything worth making for them?
- There is, and it is the piece that ages best. Once the job is done, publish what the ground under that street turned out to be, what came out of it and what it took to get the yard back. The shelf that made that job loud usually carries next door, so the people who heard it are the ones for whom the footage is genuinely useful.