- The relative who called us is not the only owner. How do we handle that?
- Get the ownership question settled before anybody signs anything. Property here follows civil law and family-held houses are common, so the person managing a repair is not always the person who can commit the house to a job that size. Do not work it out yourself in a comment thread. Point them to their own attorney or notary, keep your part of the conversation on the roof, and expect the decision to take longer than it would with one owner.
- You cannot see the roof of a raised house from the street. What is there to show?
- The approach, which is most of the morning. Boards going down for the ladder, the height the first person climbs to, the walk from the truck on a narrow street in Bywater or the Marigny, the rear addition on a shotgun that carries a second roof nobody thinks about. Owners have watched a crew arrive and never understood what took the first hour, and that hour is where the difference between two quotes usually sits.
- Should we post about drainage when we do not install drainage?
- Yes, because on this ground the roof decides where the water goes and the owner blames the wrong thing. Show the downspout, show where it discharges next to a pier, and say plainly that whether a house is moving is a question for somebody who does foundations. Being clear about the edge of your trade is more persuasive than claiming the whole problem, and it is how a roofer gets called back for the part that actually is theirs.
- Can we show a finished roof in the French Quarter or the Garden District?
- Yes, and it is some of the most useful material you have, because a neighbor on that block can picture their own house on it. Show the covering that went on, name the district, and describe what was done rather than what would be allowed next door. What passes review varies house by house, and the commission is the body that decides it rather than your caption.
- The whole week is rained out. Is there any point posting?
- It is the best week you get. Everybody on your schedule already knows it rained, and a short factual note in the morning reaches all of them at once and reaches strangers as evidence that somebody is paying attention. It is also the week the drainage material is live in people's heads, since they are watching water come off a roof and sit in a yard. Leave rebooking promises to whoever owns the calendar.