- Homeowners tell us the roof is too new to need anything. What answers that?
- Show them their own south slope next to their own north slope. At this altitude the sun side of a roof gives out well ahead of the shaded side, and the difference in granule loss and curling is obvious in a single clip filmed on one morning. It moves the conversation off your word against theirs and onto something they can walk outside and look at. It also explains why replacement cycles here are shorter than a homeowner who moved from a milder state expects.
- A ceiling stained and it turned out to be the swamp cooler. Is that worth a post?
- It is one of the best posts you can make here. Roof mounted coolers leak at the pan and at the curb every fall, and the homeowner has no way to tell that water from a failed shingle. Film the lift, show the flashing underneath, and explain which stains point at which cause. You will lose the occasional roof you would have sold to somebody who did not need one, and you will gain a reputation for telling people the truth about their own house, which is the only durable thing an account like this builds.
- Our footage looks like everybody else's. What actually makes a clip look like Denver?
- The horizon. In a tight crop a Colorado roof and a Kansas roof are the same picture, and pulling the frame back to catch the foothills, a Front Range skyline or the slope of the ground under a Golden lot fixes it for free. Take one wide shot on every job before the close work starts, and shoot your own material rather than pulling anything from a supplier catalog, because a flat green horizon in one photograph undoes every honest frame around it.
- Is there anything worth filming in February?
- Plenty, and it is the footage nobody bothers with. Ice sitting at the eaves on a north facing slope. What dry winter air does inside an attic, which is a different problem from the one described in advice written for humid states. The cooler cover and what it hides. A roof filmed against snow on the foothills. Winter subjects also tend to be explanatory rather than dramatic, which is what a homeowner is actually looking for when they finally start reading about their own roof.
- We sign work in June and install in September. What do we post to the people already waiting?
- Show the queue moving. A short clip from a crew working, a plain statement of which week the schedule is on, what a homeowner should expect the day before their tear off, and what a delivery in the driveway means. People who have already signed spend that stretch wondering whether they have been forgotten, and a feed that shows steady work reaches them without anyone making a phone call. Avoid promising specific dates in public, because weather here will make a liar of the caption.