- Should we make content about the forms the state publishes?
- Yes, and be honest about them. They are free, they are public, and plenty of straightforward matters get finished with them. Your account is more credible for saying so. The video worth making is the one about the decisions the packet asks for and does not help with, like a schedule built around two shifts or an income that moves. People who discover halfway through that their matter is not straightforward call the firm that told them the truth first.
- Can we ever post about a matter we handled?
- No. Confidentiality does not lapse when a case closes, details that look anonymous are usually obvious to the family who lived them, and in a metro where the same handful of Front Range courthouses see everybody, the opposing party is a plausible member of your audience. Publish how you work, never who you worked for, and put any advertising question about client information in front of your own counsel.
- Our posts are scheduled for the morning. Does the time zone really matter?
- More here than in most metros, because the accounts competing for the same attention publish on Eastern time and their peak has passed before a Front Range parent picks up a phone. Moving publication into the Mountain time evening puts you in a quieter feed at the hour the reading actually happens, and it costs nothing to change.
- A client has an open hail claim on the marital home. Is that really social media material?
- It is some of the best material a Denver firm has, because it is specific and it happens here most summers. Keep it to the shape of the problem: what a claim payment usually has on it, why one signature rarely releases it, what a delayed repair can do to a sale. The particular claim belongs in a meeting with somebody who has read the policy.
- Should we film in the foothills so it looks like Colorado?
- The scenery does very little and it costs a morning. Wind at altitude ruins a lapel microphone, the light swings hard between the shade and the sun, and mountain footage tends to read as a lifestyle brand rather than a law firm. Whatever you gain in atmosphere you lose in the thing people are judging, which is whether they can hear you and believe you.