- Does Derby content make us look like we are chasing an event we have nothing to do with?
- It does if you post a hat and a julep. It does not if you post the deadline. Your connection to that weekend is practical and real: people want the water open and warm before it, service calendars are full in April because of it, and a build signed in March will not be swimming by then. Say the useful thing and skip the theme. A homeowner in Anchorage or Prospect who is quietly worried about hosting is looking for a company that has thought about their week, not one that has thought about the race.
- What is the feed for between the race and Labor Day?
- The weeks right after are the best renovation weeks of the year, because a pool that embarrassed somebody in front of a full yard is a pool the owner is finally willing to spend money on. After that, summer is service season, and the questions arriving in your comments are the content plan. Publish what a July problem looks like, keep filming whatever is open, and expect the new build conversation to pick up from June onward, when somebody who swam at a friend's place in Crescent Hill starts pricing their own.
- Our inquiries land at three in the morning. Does that change what we post?
- It changes when you answer more than what you post. Overnight work is ordinary across this metro, and a question asked at three that gets a reply at nine has usually been asked of two other builders in between. If somebody on the team is up, let them answer briefly and properly. Keep replies short enough to read on a phone at the end of a shift, and offer at least some site visit times outside office hours, because the household you are talking to sleeps while your office is open.
- Is a video about the river rising going to scare buyers off?
- The ones it scares off would have been an expensive job. Everybody living on the low ground in Clark County and Floyd County already knows what the Ohio River does, and a builder who will not discuss it reads as a builder who has not thought about it. The version that works is calm and specific: what you do differently on that ground, when you will and will not leave a shell empty, and what a homeowner should check once the water drops. Show the finished yard, not the flooded one.
- Should we film the water trucks?
- Yes. It is the most watchable ordinary thing on a job out past the utility, and it answers a question buyers do not know they have, because most people assume a pool gets filled from the hose in the side yard. Showing a scheduled fill also explains a line on your proposal that otherwise arrives as a surprise, and a surprise on a proposal is where a signature stalls. The same clip does double duty when somebody in Bullitt County asks what a build out there involves that a build in Jeffersontown does not.